Ask the HR Girl: When Managers Turn Small Issues Into Big Problems

Dear HR Girl,

How do I get my managers to manage their employees? The good news we are a growing company. However, my managers cannot seem to have the difficult conversations they need to with direct reports regarding their work performance.

They have been through training. I have talked to them. Because, they won’t have the conversations when it is a small issue, it turns into something big, for me. Sorry for the long story and I am in HR. Any ideas on what I can do?